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How to Become a Protection Associate at UNHCR

Not so long ago, I was a student, a volunteer, someone who is very passionate about the cause of refugees but who did not know exactly where to start or how to get my dream job. Throughout this journey, I had to correct misconceptions and adopt new attitudes. I had to work on myself and prioritize my interests. And I would like to share with you these not so secret ways to become a protection associate at UNHCR.

Gain a degree in a relevant field

I am the last person to believe that studying a certain specialty automatically grants you the skills and requirements to land a job in the same field. It is not about WHAT you study per se, but rather about HOW you study it. The majority of staff at the protection unit of UNHCR have a legal background as it is the legal unit of the organization. However, I would like to stress that having not studied law in particular does not necessarily exclude you from enjoying this opportunity. I am taking the time to highlight this idea because I would really like professionals in the field to correct this misconception because it does frustrate potential applicants who might actually meet the requirements for the job nonetheless.

Let us rephrase, a degree in law is a great bonus! UNHCR’s protection unit is the space where international and humanitarian legal instruments are applied in order to assist displaced people and serve a common cause. So, clearly, having had studied these instruments for years and applied them as a student, an intern or a lawyer makes it much easier for you to do your work properly. However, you can also have the requirements and knowledge to do this kind of work if you have a background in international relations, political science, humanitarian action, human geography…etc. While international relations as a major does not exactly introduce you to legal instruments that you could use for SGBV or child protection casework, it does give you the background to understand the reasons behind displacement of human beings, migration trends and the work of international organizations and UN agencies, which is just enough background for you to be a great protection associate.

What I want to highlight is that whatever you are studying does not necessarily define your career just yet. It is just a first direction towards what you are meant to be doing and what you will excel at in the future. Protection is about, well, providing protection to vulnerable people. So whether or not you are a lawyer does not define how good of a protection staff member you will be.

Be culturally competent

Working at UNHCR means working with people from extremely varied and different cultural backgrounds than your own, every single day! You need to remember this and, if you have never thought about it, you need to take it extremely seriously. For a lot of people, this is probably the hardest part of any work in the field of migration or displacement. It isn’t automatically easy for some people to be in a multicultural environment, let alone deal with people from countries you have never known existed, hear languages with sounds you have never thought a human being could produce and witness traditions you only thought were mentioned in fiction novels. I honestly only heard of Eritrea few years ago when I had to meet a group of Eritrean asylum seekers for the first time of my life. I had no idea what language they spoke and I could not understand for a while what exactly triggered the conflict between Eritrea and Ethiopia It isn’t easy. But this would be your environment every single day. It isn’t enough to respect different cultures, though. You will have to be culturally competent. It is a skill, and like any other skill, it gets better with time. It is not important how culturally competent you already are; what is more important is how flexible and open you are to learning about these cultures and making an effort to break the cultural barriers.

And in a context where people are displaced from their own home, away from everything familiar and arriving at a destination they also probably never knew existed, it is extremely important to take into consideration people’s acculturation processes and realize that, apart from the atrocities of war and the difficult journey, culture shock can be as traumatizing, if not more.

Choose your focus

Protection is the core of UNHCR and it is a very broad field of work. It revolves around providing a safe space for displaced and vulnerable people and making sure their special needs are addressed. However, with the background of displacement, wars and other atrocities in the world and with the intense difficulty of the journey to the country of asylum, it is important to choose a focus that you are passionate about and focus on it if possible. The most known areas of work in the protection unit of UNHCR are child protection, SGBV and RSD (Refugee Status Determination). In some UNHCR operations, you would find different people focusing on each of these areas. In other operations, one person might be the focal point for two or more of these topics. I have mainly been focusing on child protection and SGBV. Recently, I started working on RSD as well and I am glad I did because it is as interesting as my other two areas of work. Once you choose what you would like to do in particular, explore the topic and work on enhancing your skills, which brings me to my next point.

Be eager to learn

The internet is full of online courses and trainings on topics in the humanitarian field. Once you have chosen your potential topic, you could start looking for relevant trainings online to have at least a basic knowledge on its components and how it is addressed from a humanitarian or protection. My best online friends are Coursera and Edx. They have always provided courses related to gender and SGBV and others about children in displacement and how to protect them. They also provide more general courses on international humanitarian law for those who would choose RSD as a focus.

I also recommend researching local and international conferences and events which tackle the issue you choose to work on. Be an eager learner; there is literally no limit to knowledge. So use any free time you have to read and find more information on the area you want to specialize in as a Protection Associate. Protection is limitless.


Volunteering is, according to me, the best way you could gain experience before getting that dream job of yours. As I said, protection is about providing a safe space for vulnerable displaced people where all their rights are reserved, which is also done outside of UNHCR. As a young student, volunteering can give you space to perform similar tasks with the opportunity to learn from mentors and people who have more experience in the field. This brings me back to my first point about not having to be a lawyer to become a protection associate. Experience and knowledge comes from all sorts of activities you perform while building your portfolio for this position, so know what you want exactly and work accordingly.

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About the author

Rahma Henchiri

Rahma Henchiri is an RSD/Protection Associate at UNHCR, the UN Refugee Agency. Her humanitarian journey started in refugee camps in Greece from the very first days of the “migration crisis” in the Eastern Mediterranean route (Turkey – Greece). She gained her experience through working with different international and local organizations in Greece before moving to other countries. She has been working with UNHCR for nearly two years now in two different duty stations. Her main focus currently is on asylum law, child protection and SGBV within the refugee communities.